Who I am
My name is Nataša Maslek and I’m a tour guide. I’m self-employed and my small tourism enterprise is called SkaliNate. Address: Vinogradarska 38, 20236 Mokošica, MB: 97851922, VAT: 56728298335, IBAN: HR4324070001100033890.
Firstly, I would like to point out that your privacy is very important to me. You’ve placed your trust in me by using my tour guide services, and I value that trust. That means I don’t ask for personal information unless I truly need it. I don’t share your personal information with anyone except to comply with the law. I don’t store personal information on my computer or any server, except your emails on Google/Gmail and Bluehost, which I delete every 5 years, and invoices, which I am legally obliged to keep for book keeping purposes for 10 years.
I might amend the Privacy & Cookies Statement from time to time. Make sure to visit this page regularly to know exactly where you stand. On top of the page you will see the date of the last change to the Privacy Statement.
If you disagree with this Privacy Statement, you should discontinue using this website.
Who I Share Your Data With
I do not disclose potentially personally-identifying and personally-identifying information to anyone.
I may be required to disclose an individual’s personal information in response to a lawful request by public authorities to meet national security or law enforcement requirements.
If I am ever to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, I will provide you with an opt-out choice to limit the use and disclosure of your personal data.
So-called “first-party cookies” are cookies served by the entity operating the domain through which the cookie is served. Yourdubrovnikguide.com’s own cookies are therefore “first-party cookies.” In case I allow others to service cookies through my website, these cookies are so-called “third-party cookies.” In addition, there’s a difference between session cookies and permanent cookies. Session cookies only exist until you close your browser. Permanent cookies have a longer lifespan and aren’t automatically deleted when you close your browser.
What Personal Data I Collect And Why I Collect It
I do not collect any personalized data automatically (i.e. through cookies). I only collect data via contact form available on the website and emails you send me. I use the data you’ve sent me to prepare an offer for you. I use Google/Gmail to process all internal email and communication with my clients. The amount and type of information that I gather depends on the nature of the interaction. For example, I may ask guests who want to book my services to make deposit payment which means I can see basic information related to your bank account from which the deposit was made. I do not collect or store this information.
I sometimes use email marketing to communicate with customers and potential customers from time to time. All email lists and campaigns are “opt-in” meaning I will not send you these sorts of emails unless you indicated that you wish to receive them on my website.
What Rights You Have Over Your Data
If you have been using my services or you have contacted me via contact form and/or email, you can request to see or download the data I have about you.
Typically the data will be your email address, name and surname.
For paying customers, this will also include payment history.
You can also request “to be forgotten” and I will erase any personally identifiable data I have about you. Of course, this excludes data I need for administrative or security purposes or if I am required by law to retain some of the data.
An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his/her query to firstname.lastname@example.org . I will respond within a reasonable timeframe, not to exceed one week.
What Data Breach Procedures I Have In Place
Should any event occur where customer data has been lost, stolen, or potentially compromised, my policy is to alert the customers via email no later than 48 hours of becoming aware of the event. I will also report such incident to any required data protection authority. I will work closely with any customers affected to determine next steps such as any end-user notifications, needed patches, and how to avoid any similar event in the future.